Shipping policy

All orders are shipped from our shop here in Dingle, Ireland. While we are making our best efforts to deliver your order as per the below schedules, possible delays may occur due to shipping demands beyond our control. 

All orders are shipped within 1 business day. See the below shipping schedule, considering both dispatch and delivery.  

Ireland
1 business day

United Kingdom
5 business days

United States
7-10 business days with standard free shipping | 5 business days $30 express shipping option available at checkout

Germany, France, Belgium
7-10 business days with standard free shipping | 3-5 days €15 express shipping option available at checkout

Spain, Netherlands, Eastern Europe
7-10 business days with standard free shipping | 3-5 business days €15 express shipping option available at checkout

Italy
7 business days

Canada
21 business days with standard shipping 

Rest of World
21  business days with standard shipping 

• USA - Free for orders over $100 
• Canada - Free for orders over $100 

Unfortunately, it is not possible to make any amends to your order once your order has been placed. All orders are shipped via courier. You will receive an email to confirm dispatch.

Please be aware that customers are responsible for all custom and duty charges. 

You can opt to collect your order at our shop by selecting ‘Pick Up’ during the checkout process.

Collections are from our Reception desk at our factory at the below address;

McKenna's of Dingle 
Main Street,
Dingle V92HK18

Collections are only available Monday to Friday between 10.00am and 5.30pm. (excluding bank holidays).

You will receive an email when your order is ready to collect. Please present this email and your order confirmation to collect your item(s).

Orders are normally ready for collection within 1 business day.

If you can’t pick up your item(s) within 7 days, please contact us at info@dinglewoollencompany.com to make alternative arrangements.